FAQ
Mobile Doctor Bali โ Common Questions
Is BGC a real licensed medical service?
Yes. Bali Gastro Care is a licensed mobile medical service operating in Bali. Every visit is conducted by a fully qualified Indonesian physician holding STR (national medical registration) and SIP (local practice permit) certification. We issue proper ICD-10 medical records on clinic letterhead.
How quickly does the doctor arrive?
Our doctors usually arrive within the hour, depending on location and traffic. Central Bali areas like Canggu, Seminyak, Kuta and Legian are typically the quickest; Ubud, Nusa Dua and Uluwatu take a little longer. We'll confirm your exact estimated arrival time when you WhatsApp.
What does the mobile doctor bring?
Our doctors arrive with a full medical kit including IV drip sets and fluids, medications (antibiotics, anti-nausea, pain relief, anti-spasmodics), rapid diagnostic test kits, blood pressure and temperature monitoring equipment, and prescription pads for take-home medication.
Do you visit hotels and Airbnbs, not just villas?
Yes โ we visit any accommodation in Bali including hotels, resorts, villas, homestays, and Airbnbs. Just share your property name and room number when you WhatsApp us.
What are your operating hours?
BGC operates daily from 07:00 to 22:00 WITA (Bali time), including weekends and public holidays. For after-hours emergencies, WhatsApp us and we'll advise on the best course of action.