What causes Bali Belly and how do I know I have it?▼
Bali Belly (traveller's diarrhea) is caused by bacteria (E. coli, Salmonella), parasites (Giardia, Cryptosporidium) or viruses from contaminated food or water. Symptoms include watery diarrhea, nausea, vomiting, stomach cramps, and fever. BGC can do a stool test at your villa to identify the exact cause.
How quickly can BGC arrive at my villa?▼
We usually arrive within the hour of confirmed booking, depending on your location and traffic. We serve Canggu, Berawa, Pererenan, Seminyak, Umalas, Kerobokan, Kuta, Legian, Jimbaran, Uluwatu, Bukit, and Nusa Dua — open daily 07:00–22:00 WITA.
Can BGC do a stool test at my villa?▼
Yes. The doctor collects the stool sample at your villa, and it is examined in the lab: stool analysis, H. pylori, Giardia and Cryptosporidium. The doctor then explains the results and next steps to you.
Will my travel insurance cover Bali Belly treatment?▼
Yes, if you have travel insurance. BGC issues official ICD-10 medical records signed by a licensed physician — these can be used for travel insurance reimbursement claims.
When should I go to hospital instead of calling BGC?▼
Call BGC first — our doctor will assess your condition and recommend hospital transfer if needed. Go directly to hospital if you have bloody stool with severe fever (39°C+), are unable to keep any fluids down for 12+ hours, or have signs of severe dehydration (confusion, no urination for 8+ hours).